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Privacy Policy:   Elizabeth Heidt Kozisek, PhD

Effective Date: 03/23/2026

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1. Commitment to Privacy
I am committed to protecting the privacy of your personal and health information. This policy describes how I collect, use, and protect information when you visit my website encounterhope.net or use my services. 

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2. Information  Collected
I may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, address, and insurance information provided by you via contact forms or patient portals.

  • Mental Health Information: Information relating to your treatment, diagnosis, or health status, including notes from sessions.

  • Website Usage Data: IP address, browser type, cookies, and browsing behavior. 

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3. How Information is Collected

  • Directly from you: When you fill out forms, register for a portal, or contact us.

  • Automatically: Through cookies and tracking technologies to improve site performance. 

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4. Use of Information 
I use your information to: 

  • Provide mental health services and treatment.

  • Process payments and billing.

  • Operate and secure my website .

  • Send appointment reminders.

  • Comply with legal obligations, including the Nebraska Data Privacy Act. 

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5. Disclosure of Information
I do not sell your personal data.  I may share information with: 

  • Business Associates: Third-party vendors who assist me (e.g., Advanced MD, Way Star, Ring Central), subject to confidentiality agreements.

  • Law Enforcement/Safety: If required to prevent a serious threat to health or safety.

 

6. Your Rights 
As a Nebraska resident, you have the following rights:

  • Access/Copy: You have the right to inspect and copy your health records.

  • Amendment: You can request to correct inaccurate information.

  • Opt-Out: You may opt-out of marketing communications.

  • Data Deletion: As per the Nebraska Data Privacy Act, you may request deletion of certain personal data. 

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7. Data Security
I implement administrative, technical, and physical safeguards, such as encryption and password protection, to secure your information. 

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8. Children's Privacy
My  website is not intended for children under 13. I do not knowingly collect information from children under 13. 

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9. Changes to This Policy
I reserve the right to change this policy. Any changes will be posted on this page with a new effective date. 

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10. Contact Us
For questions, please contact me:
Elizabeth Heidt Kozisek, PhD
ehkozisekphd@gmail.com
308-296-0268

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SMS Communications

If you have consented to receive text messages from Elizabeth Heidt Kozisek, PhD, you may receive messages related to the following:

Appointment reminders
Follow-up messages
Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Heidt Kozisek at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Elizabeth Heidt Kozisek PhD at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments/billing, etc.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally

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You may opt out of text messaging at any time by replying STOP.

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For assistance message HELP or See privacy policy at https://www.encounterhope.net/blank. 

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Email Communications

In general, email communications are not considered secure.  Please use caution in including personal information in emails.  To send personal health information, please use my Advanced MD client portal.

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